Coopersburg Plumbing Company

Coopersburg Plumbing receives overwhelmingly negative feedback across all four scored dimensions. Professionalism is severely damaged by repeated accounts of ownership (Fred) being dismissive, talking over customers, and showing outright hostility, while multiple employees demonstrated a pass-the-buck mentality and failed to follow through on callbacks. Pricing is a consistent flashpoint, with cus... Read more

Coopersburg Plumbing receives overwhelmingly negative feedback across all four scored dimensions. Professionalism is severely damaged by repeated accounts of ownership (Fred) being dismissive, talking over customers, and showing outright hostility, while multiple employees demonstrated a pass-the-buck mentality and failed to follow through on callbacks. Pricing is a consistent flashpoint, with customers citing opaque hourly billing, charges for unperformed or incomplete work, late fees on disputed invoices, and no upfront estimates provided. Project completion is the most critically scored dimension, as multiple reviews describe work that was either abandoned entirely, left unresolved, or produced the same problem months later. Experience scores slightly higher only because a handful of reviewers noted that the individual technicians who arrived were personally pleasant or technically adequate in isolated cases, though even this is undercut by reviews describing incorrect diagnoses and cheap fixture replacements that failed. Read less