Cooper Mechanical Solutions

The review set paints a predominantly negative picture of Guy M. Cooper across all four scored dimensions. Professionalism is severely damaged by multiple accounts of managers going silent, lying about zoning contractors, refusing to honor warranty work, and failing to return calls — with only two reviews offering positive notes about polite technicians. Pricing is a consistent concern, with rev... Read more

The review set paints a predominantly negative picture of Guy M. Cooper across all four scored dimensions. Professionalism is severely damaged by multiple accounts of managers going silent, lying about zoning contractors, refusing to honor warranty work, and failing to return calls — with only two reviews offering positive notes about polite technicians. Pricing is a consistent concern, with reviewers citing a near-$5,000 well pump job, a $250 thermostat replacement, and allegations of upselling unnecessary parts and services. Project completion suffers from a pattern of abandoned or unresolved work, including a failed HVAC system replacement, a furnace repair that left a family freezing for three days, and a plumbing job that was never started despite promises. Experience scores slightly higher due to a few positive reviews describing successful generator installation and pipe rerouting, but is undercut by a tech replacing an unbroken part and failing to source a furnace component that a competitor found locally the same day. One review does note the company attempted to make a situation right after a negative review, which provides a small mitigating signal. Read less