Christian Heating & Air Conditioning

Christian Heating & Air Conditioning receives a critically low WW Score of 32.8, driven by severe deficiencies across all dimensions. Pricing emerges as the most damaging factor (18/100), with overwhelming evidence of egregious markups (700-1000% on parts), dishonest pricing practices, and refusal to honor warranties or provide refunds. Project completion scores poorly (35/100) due to repeated mis... Read more

Christian Heating & Air Conditioning receives a critically low WW Score of 32.8, driven by severe deficiencies across all dimensions. Pricing emerges as the most damaging factor (18/100), with overwhelming evidence of egregious markups (700-1000% on parts), dishonest pricing practices, and refusal to honor warranties or provide refunds. Project completion scores poorly (35/100) due to repeated misdiagnoses, incomplete repairs requiring multiple callbacks, abandoned work, and failure to honor service commitments. Professionalism is compromised (48/100) by rude technicians, poor communication, unresponsiveness to callbacks, and unprofessional conduct. Experience ratings (42/100) reflect technicians who lack diagnostic competence, perform unnecessary repairs, and damage systems during service. The company shows a clear pattern of prioritizing sales over customer welfare, particularly targeting elderly and vulnerable customers. Read less