Advanced Plumbing, Heating & Drain Cleaning

Advanced Plumbing earns strong marks for pricing transparency and value, with numerous reviewers explicitly noting they received the lowest quote among multiple competitors and experienced no hidden charges or surprise invoices. Professionalism scores are solid overall but are meaningfully dragged down by a recurring pattern of no-shows, failure to respond to inquiries, and at least one instance o... Read more

Advanced Plumbing earns strong marks for pricing transparency and value, with numerous reviewers explicitly noting they received the lowest quote among multiple competitors and experienced no hidden charges or surprise invoices. Professionalism scores are solid overall but are meaningfully dragged down by a recurring pattern of no-shows, failure to respond to inquiries, and at least one instance of a technician leaving a job site in a mess with dirty sewage water and no communication. Project completion is the most concerning dimension: while the majority of jobs were finished satisfactorily and often quickly, there are credible reports of abandoned work, a $1,309 charge for a heater repair that was never completed, a technician leaving mid-job due to missing equipment, and multiple scheduling failures where customers were left waiting with no follow-up. Experience and technical skill are generally praised, with several reviewers highlighting honest diagnostics that saved them from unnecessary expensive repairs recommended by other plumbers. The negative reviews, though a minority, describe serious failures that are specific, detailed, and credible, preventing higher scores in professionalism and project completion. Read less