Absolute Plumbing Services

Absolute Plumbing receives overwhelmingly positive feedback on professionalism, with dozens of reviewers praising technicians for communication, punctuality, friendliness, and explaining work before proceeding. However, several serious negative reviews significantly drag down all dimensions: two detailed 1-star reviews allege predatory sales tactics, scare tactics targeting vulnerable customers, g... Read more

Absolute Plumbing receives overwhelmingly positive feedback on professionalism, with dozens of reviewers praising technicians for communication, punctuality, friendliness, and explaining work before proceeding. However, several serious negative reviews significantly drag down all dimensions: two detailed 1-star reviews allege predatory sales tactics, scare tactics targeting vulnerable customers, grossly inflated pricing (one citing $13,000 for work estimated far lower), incomplete work, and aggressive pressure to sign loan documents. Pricing is the weakest dimension, with multiple reviewers citing charges of $250–$2,000 for simple repairs, one financing partner flagged for near-50% effective interest, and one reviewer resolving a leak themselves for $4 after being charged $150 with no fix. Project completion is also materially impacted by reviews describing work left incomplete, a toilet repair that failed twice, a leak that was never corrected, and a no-show appointment with no communication. Experience scores moderately well overall due to many positive mentions of knowledgeable technicians, but is tempered by instances of misdiagnosis and poor workmanship on simpler jobs. Read less