Abrams Plumbing and Heating

Professionalism is mixed: one reviewer praised exceptional communication and care from both office staff and the owner, and another noted friendly and knowledgeable technicians, but the third review describes technicians who arrived unprepared, made multiple trips for the wrong parts, and showed poor planning. Pricing is a significant concern — one reviewer felt the price was fair, but another w... Read more

Professionalism is mixed: one reviewer praised exceptional communication and care from both office staff and the owner, and another noted friendly and knowledgeable technicians, but the third review describes technicians who arrived unprepared, made multiple trips for the wrong parts, and showed poor planning. Pricing is a significant concern — one reviewer felt the price was fair, but another was charged $975 for a part costing under $150 and a job that took under 10 minutes once the correct part arrived, which is a serious red flag. Project completion is similarly split: two reviews indicate the job was ultimately finished, but the second review's account of repeated wrong-part trips and wasted time reflects poor execution even if the work was technically completed. Experience scores moderately — the owner in review one demonstrated good diagnostic communication, and review three praised knowledgeability, but review two's technicians failed to bring the correct part despite being told in advance what was needed. Read less