Work Horse Plumbing and Drains

Mike demonstrates strong technical expertise and knowledge, consistently praised across multiple reviews for skill and problem-solving ability. However, professionalism is severely compromised by documented instances of cursing at customers via text and poor communication practices, which directly contradicts the positive interpersonal feedback in older reviews. Project completion shows mixed resu... Read more

Mike demonstrates strong technical expertise and knowledge, consistently praised across multiple reviews for skill and problem-solving ability. However, professionalism is severely compromised by documented instances of cursing at customers via text and poor communication practices, which directly contradicts the positive interpersonal feedback in older reviews. Project completion shows mixed results: while most work is completed, one critical review documents incomplete repairs requiring callbacks and ongoing leaks. Pricing is fair and transparent based on limited mentions. The stark contrast between recent negative feedback (2019) and older positive reviews (2015-2018) suggests a significant deterioration in service quality and customer relations over time. Read less