Woodward Heating Air & Plumbing

Woodward Heating shows significant inconsistency across all dimensions. While professionalism scores moderately (65) with 18 mentions reflecting mixed experiences—some praising punctuality and friendliness, others citing rude office staff and poor communication—pricing is a major weakness (42) with 8 explicit complaints about overcharging, hidden fees, and inflated labor rates. Project complet... Read more

Woodward Heating shows significant inconsistency across all dimensions. While professionalism scores moderately (65) with 18 mentions reflecting mixed experiences—some praising punctuality and friendliness, others citing rude office staff and poor communication—pricing is a major weakness (42) with 8 explicit complaints about overcharging, hidden fees, and inflated labor rates. Project completion (58) reveals serious concerns: multiple reviews document incomplete repairs, abandoned work, failed diagnostics, and follow-up failures. Experience (62) is similarly mixed, with skilled technicians praised in some reviews but critical failures in gas safety, misdiagnosis, and inadequate problem-solving documented in others. The company's pattern of defensive responses, conditional refunds tied to review removal, and unresolved safety issues significantly undermines trust. Read less