Salem Backflow Testing

Both reviews are severely negative with 1-star ratings. Professionalism issues include poor responsiveness (unanswered calls, text-only communication during business hours), lack of transparency about charges, and incomplete work (employee failed to turn water back on). Pricing concerns center on undisclosed repair charges and perceived overcharging compared to competitors. Project completion fail... Read more

Both reviews are severely negative with 1-star ratings. Professionalism issues include poor responsiveness (unanswered calls, text-only communication during business hours), lack of transparency about charges, and incomplete work (employee failed to turn water back on). Pricing concerns center on undisclosed repair charges and perceived overcharging compared to competitors. Project completion failures include incomplete service requiring customer intervention, missed deadlines despite city warnings, and lack of follow-through on callbacks. Technical execution was poor (water valve left off, requiring customer to use a hammer to open it). However, with only 2 reviews, confidence in these scores is limited and cannot support a reliable overall WW Score calculation. Read less