NW Sewer & drain

NW Sewer and Drain demonstrates consistently strong professionalism across a large volume of reviews, with repeated praise for punctuality, communication, courtesy, and responsiveness — including after-hours availability. Technical experience and problem-solving ability are frequently highlighted, with multiple reviewers specifically noting that the company diagnosed problems correctly when othe... Read more

NW Sewer and Drain demonstrates consistently strong professionalism across a large volume of reviews, with repeated praise for punctuality, communication, courtesy, and responsiveness — including after-hours availability. Technical experience and problem-solving ability are frequently highlighted, with multiple reviewers specifically noting that the company diagnosed problems correctly when others had failed, and that technicians often declined to perform unnecessary work at their own financial expense. Project completion is generally strong, with most jobs described as finished on time and on budget, though two notable negative reviews — one involving a failed callback over a warranty issue and one involving an abandoned quote process — prevent a higher score. Pricing is viewed favorably by most reviewers, with several explicitly noting NW Sewer was significantly cheaper than competitors, though one review raised serious concerns about inflated charges and aggressive owner behavior when questioned. The score is tempered by a small but meaningful cluster of negative experiences involving owner Spencer's communication style and responsiveness in dispute or follow-up situations. Read less