Mid Valley Sewer & Drain

This single review paints a genuinely positive picture of Mid Valley and technician Ray. Professionalism scores high due to the explicit mention of transparent communication, honesty about findings, and a customer-first attitude — Ray proactively told the customer they did not need to proceed with a paid service. Pricing scores well because Ray declined to charge for the camera inspection visit,... Read more

This single review paints a genuinely positive picture of Mid Valley and technician Ray. Professionalism scores high due to the explicit mention of transparent communication, honesty about findings, and a customer-first attitude — Ray proactively told the customer they did not need to proceed with a paid service. Pricing scores well because Ray declined to charge for the camera inspection visit, demonstrating fair and transparent billing practices. Project completion is noted as solid since the camera inspection was completed and findings were clearly communicated, though no major repair job was undertaken. Experience is supported by Ray's ability to use camera equipment, interpret line conditions, and identify potential future risk areas — showing technical competence. Read less