Judson’s Inc.

Judson's demonstrates strong technical expertise and workmanship (82/100), with many customers praising skilled plumbers and electricians who solve problems efficiently. Project completion is solid (75/100), with most jobs finished as promised, though some no-shows and scheduling failures are documented. However, professionalism is significantly dragged down by persistent customer service issues (... Read more

Judson's demonstrates strong technical expertise and workmanship (82/100), with many customers praising skilled plumbers and electricians who solve problems efficiently. Project completion is solid (75/100), with most jobs finished as promised, though some no-shows and scheduling failures are documented. However, professionalism is significantly dragged down by persistent customer service issues (71/100)—rude phone staff, missed appointments, poor communication, and unprofessional behavior are mentioned across multiple years. Pricing remains a major pain point (62/100), with numerous complaints about high costs, hidden charges, travel time billing, and markups on parts. The company shows a stark divide: excellent field technicians versus problematic office operations. Read less