Budget Rooter Plumbing Service

The overwhelming majority of reviews praise friendly, courteous, and responsive technicians — professionalism is the strongest and most consistently mentioned dimension across the entire review set. Pricing receives mixed signals: many reviewers highlight fair or budget-friendly costs, but several credible negative reviews describe significant overcharging ($844 for a simple clog, $2,000 overcha... Read more

The overwhelming majority of reviews praise friendly, courteous, and responsive technicians — professionalism is the strongest and most consistently mentioned dimension across the entire review set. Pricing receives mixed signals: many reviewers highlight fair or budget-friendly costs, but several credible negative reviews describe significant overcharging ($844 for a simple clog, $2,000 overcharge on a slab leak, $1,600 for 20 minutes of hydrojetting), which meaningfully drags the pricing score down. Project completion is generally positive — same-day and prompt service is frequently cited — but there are serious red flags including an abandoned repipe job where the kitchen was left unconnected, a toilet repair left non-functional for weeks with no follow-up, and a flooded bedroom with no remediation for over a year. Experience scores moderately well, with multiple reviews citing knowledgeable and skilled technicians, though a handful of negative reviews describe poor diagnostic decisions and incomplete or incorrect work. The score reflects a business with genuine strengths in responsiveness and staff attitude, offset by a meaningful minority of serious service failures. Read less