Village Plumbing and Heating

Village Plumbing demonstrates severe deficiencies across nearly all measured dimensions. Professionalism is critically compromised by rude staff behavior, poor communication, unannounced arrivals, and failure to return emergency calls. Pricing practices are highly problematic, with evidence of inflated estimates, misleading diagnostics, double-charging, and lack of transparency. Project completion... Read more

Village Plumbing demonstrates severe deficiencies across nearly all measured dimensions. Professionalism is critically compromised by rude staff behavior, poor communication, unannounced arrivals, and failure to return emergency calls. Pricing practices are highly problematic, with evidence of inflated estimates, misleading diagnostics, double-charging, and lack of transparency. Project completion is undermined by abandonment of work and non-responsiveness to customer follow-up. Only experience shows modest strength, with one review praising technical expertise, but this is heavily outweighed by systematic failures in customer service and business conduct. The single positive review from 2014 is contradicted by six overwhelmingly negative reviews spanning 2009–2018. Read less