Rayborn Plumbing

Rayborn's Plumbing presents a deeply divided picture across all four dimensions. Professionalism is the most heavily flagged dimension, with numerous reviews citing no-shows for confirmed appointments, rude phone interactions including hang-ups, and poor communication — though a meaningful subset of positive reviews praise courteous, prompt technicians like Chuy and Pete. Pricing is a significan... Read more

Rayborn's Plumbing presents a deeply divided picture across all four dimensions. Professionalism is the most heavily flagged dimension, with numerous reviews citing no-shows for confirmed appointments, rude phone interactions including hang-ups, and poor communication — though a meaningful subset of positive reviews praise courteous, prompt technicians like Chuy and Pete. Pricing is a significant concern, with multiple reviewers alleging hidden charges (undisclosed truck fees), billing for time not worked, and charges far exceeding original quotes — though a handful of reviewers describe pricing as fair and reasonable. Project completion is similarly mixed: several reviews describe incomplete or incorrect work requiring a second plumber, abandoned jobs, and unresolved callbacks, while others praise same-day responsiveness and thorough follow-through. Experience scores slightly higher than the other dimensions due to specific praise for knowledgeable technicians solving complex problems, but is undercut by multiple accounts of shoddy workmanship, incorrect installations, and technicians arriving unprepared without basic parts. Read less