Original Shower Pan Man

Bill receives strong praise across most dimensions, with reviewers consistently highlighting his communication skills, technical knowledge of shower pan installation, and quality of workmanship. His professionalism score is tempered by two notable negative reviews — one where he no-showed and went silent on a customer, and another where he failed to respond to a contractor for weeks (later expla... Read more

Bill receives strong praise across most dimensions, with reviewers consistently highlighting his communication skills, technical knowledge of shower pan installation, and quality of workmanship. His professionalism score is tempered by two notable negative reviews — one where he no-showed and went silent on a customer, and another where he failed to respond to a contractor for weeks (later explained by a broken rib). Pricing is viewed positively by those who mention it, with multiple reviewers noting fair or reasonable rates and quotes that were honored. Project completion is the most impacted dimension: while the majority of jobs were finished on time and to spec, the no-show incident and the extended communication failure represent real completion and reliability risks that cannot be ignored. Experience scores highest, with reviewers across many years consistently praising his craftsmanship, problem-solving, and specialized knowledge. Read less