Murrayhill Plumbing

Mark and Murrayhill Plumbing receive consistently strong marks for professionalism, with many reviewers citing punctuality, responsiveness, friendly communication, and willingness to go above and beyond — including walking a customer through a self-fix over the phone after a car accident. Project completion is generally solid, with most jobs described as thorough and well-executed, though one no... Read more

Mark and Murrayhill Plumbing receive consistently strong marks for professionalism, with many reviewers citing punctuality, responsiveness, friendly communication, and willingness to go above and beyond — including walking a customer through a self-fix over the phone after a car accident. Project completion is generally solid, with most jobs described as thorough and well-executed, though one notable negative review describes a job that ballooned from one hour to three, including billing for a lunch break, which meaningfully drags down the completion and pricing scores. Pricing is the most contested dimension: while several reviewers call rates reasonable or fair, two detailed negative reviews describe charges that felt excessive or non-transparent, including billing for travel time to retrieve equipment and an unexplained lunch hour. Experience scores moderately well, with reviewers praising creative problem-solving and technical skill on challenging jobs like under-concrete leaks, but the billing-for-lunch incident and the muddy laundry room incident suggest occasional lapses in planning and execution. The majority of reviews are from 2013–2019, with no reviews in the past 12 months, which limits confidence in how current this performance picture is. Read less