Mike Patterson Plumbing

Mike Patterson Plumbing has a strong base of loyal, satisfied customers who consistently praise punctuality, friendly technicians, and professional scheduling practices. However, pricing transparency is a recurring and serious concern — multiple reviewers across different years report being surprised by hidden fees including drive time charges, truck fees, and full-hour minimums that were not di... Read more

Mike Patterson Plumbing has a strong base of loyal, satisfied customers who consistently praise punctuality, friendly technicians, and professional scheduling practices. However, pricing transparency is a recurring and serious concern — multiple reviewers across different years report being surprised by hidden fees including drive time charges, truck fees, and full-hour minimums that were not disclosed upfront, which significantly drags down the pricing score. Project completion is generally solid, with most jobs finished cleanly and thoroughly, but there are notable failures including one case where a plumber could not fix a faucet after multiple trips and still charged for all time, and another where the company never followed up with an estimate as promised. Experience scores are mixed — many reviewers praise knowledgeable and skilled plumbers by name, but at least two reviews describe technicians who lacked parts, used wrong parts, or demonstrated limited diagnostic ability. The overall picture is a company with genuine strengths in service delivery but persistent, documented weaknesses in pricing honesty and consistency of technical skill. Read less