Lotus Plumbing

Meticulous Plumbing and Lotus Plumbing (the two entities reviewed) demonstrate strong professionalism with consistent punctuality, excellent communication via SMS/text updates, and courteous technicians who respect customer homes. Technical expertise is evident across complex jobs including basement plumbing, water heater replacement, and diagnostic work. However, pricing receives moderate confide... Read more

Meticulous Plumbing and Lotus Plumbing (the two entities reviewed) demonstrate strong professionalism with consistent punctuality, excellent communication via SMS/text updates, and courteous technicians who respect customer homes. Technical expertise is evident across complex jobs including basement plumbing, water heater replacement, and diagnostic work. However, pricing receives moderate confidence due to mixed feedback—while many customers praise fair and reasonable rates, several explicitly cite high hourly rates ($125-$250/hour) and one customer was charged full price despite incomplete work. Project completion is solid overall, though a small number of older reviews (2013-2014) document no-shows and follow-up failures that appear to have been addressed in more recent years. The company's responsiveness and willingness to explain work transparently are standout strengths. Read less