John D Plumbing

This dataset contains two distinct contractors: D&F Plumbing (primarily recent reviews, 2025-2013) and John D Plumbing (older reviews, 2021-2012). D&F demonstrates strong professionalism and experience but faces significant pricing criticism, with multiple customers reporting $119 diagnostic fees, $500+ leak detection charges, and quotes perceived as 2-3x market rates. John D Plumbing shows except... Read more

This dataset contains two distinct contractors: D&F Plumbing (primarily recent reviews, 2025-2013) and John D Plumbing (older reviews, 2021-2012). D&F demonstrates strong professionalism and experience but faces significant pricing criticism, with multiple customers reporting $119 diagnostic fees, $500+ leak detection charges, and quotes perceived as 2-3x market rates. John D Plumbing shows exceptional consistency across all dimensions with minimal pricing complaints and strong customer loyalty. The combined WW Score of 72.8 reflects D&F's pricing penalties offsetting otherwise solid performance, while John D's historical excellence is weighted appropriately by recency. Professionalism and experience scores are robust (82.5 and 85.0 respectively), but pricing drags the overall score due to explicit, repeated complaints about hidden fees and inflated estimates. Read less