DeTemple Co

DeTemple Co. exhibits highly inconsistent performance across all dimensions. While several reviews praise specific technicians (Todd, Glenn, Joseph) for professionalism, punctuality, and skilled workmanship, a substantial number of reviews document serious failures in communication, follow-through, and billing practices. The company struggles significantly with project completion—multiple custom... Read more

DeTemple Co. exhibits highly inconsistent performance across all dimensions. While several reviews praise specific technicians (Todd, Glenn, Joseph) for professionalism, punctuality, and skilled workmanship, a substantial number of reviews document serious failures in communication, follow-through, and billing practices. The company struggles significantly with project completion—multiple customers report incomplete repairs, abandoned callbacks, and issues that resurface shortly after service. Pricing is a major pain point, with numerous complaints about excessive charges, undisclosed fees, travel time billing, and lack of transparency. The professionalism score is dragged down by reports of missed appointments, poor communication, rude staff, and lack of responsiveness to complaints. Experience varies dramatically by technician; some deliver excellent results while others lack proper tools or knowledge. Read less