Crouchley Plumbing

Crouchley Plumbing has a strong and well-documented track record across all four dimensions, supported by a large volume of reviews spanning over a decade. Professionalism scores well overall but is meaningfully dragged down by recurring complaints about a rude front-desk staff member, which appears in at least three independent reviews across different years — a persistent and credible pattern.... Read more

Crouchley Plumbing has a strong and well-documented track record across all four dimensions, supported by a large volume of reviews spanning over a decade. Professionalism scores well overall but is meaningfully dragged down by recurring complaints about a rude front-desk staff member, which appears in at least three independent reviews across different years — a persistent and credible pattern. Pricing is generally praised as fair and transparent, with multiple reviewers explicitly noting Crouchley came in significantly below competitor quotes; however, two reviews cite undisclosed rates, a charge for travel time, and an exorbitant labor bill, preventing a higher score. Project completion is strong in the majority of cases but is notably penalized by one detailed and credible 1-star review describing work that was not up to code, a damaged appliance that was concealed, and a permit that was never pulled — a serious failure that cannot be discounted. Experience is the highest-scoring dimension, with numerous reviewers praising technical skill, problem-solving on old and complex plumbing, and efficient execution. Read less