Beaverton Plumbing

Beaverton Plumbing presents a deeply mixed record across all four dimensions. Professionalism is the most heavily flagged dimension, with numerous reviews citing no-shows, unreturned calls, rude office staff, and at least one employee (Joel) singled out negatively — though many individual plumbers (Paul, Colby, Steven Jr., Felix, Nick, Taylor, Mike, Bryan) received genuine praise for courtesy an... Read more

Beaverton Plumbing presents a deeply mixed record across all four dimensions. Professionalism is the most heavily flagged dimension, with numerous reviews citing no-shows, unreturned calls, rude office staff, and at least one employee (Joel) singled out negatively — though many individual plumbers (Paul, Colby, Steven Jr., Felix, Nick, Taylor, Mike, Bryan) received genuine praise for courtesy and attitude. Pricing is the weakest dimension by far, with a substantial cluster of reviews explicitly describing hidden travel time charges, billing for time not worked, mask surcharges added without disclosure, and parts billed at 4–5x retail — patterns consistent across multiple reviewers spanning several years. Project completion is middling: many jobs were finished well and on time, but there are credible accounts of misdiagnosis, abandoned work, warranty refusals, a no-show appointment, and one case where the company failed all three requested tasks. Experience scores moderately, with skilled individual plumbers praised for complex jobs, but offset by an apprentice drilling into the same joist five times, a misdiagnosed shower leak costing $200, and a scoping technician who gave up on a job another company completed easily. The company underwent a bankruptcy and ownership change in late 2023, and recent 2024–2025 reviews trend more positively, suggesting possible improvement under new ownership. Read less