Apollo Plumbing, Heating & Air Conditioning - WA

Apollo's technicians consistently receive strong praise for professionalism, friendliness, and communication — with numerous named techs (Keith, Mitch, Keenan, Jim, Eric, Eli, and others) earning specific commendations across dozens of reviews. Experience and technical knowledge scores are also solid, with multiple reviewers noting accurate diagnoses, thorough inspections, and skilled workmanshi... Read more

Apollo's technicians consistently receive strong praise for professionalism, friendliness, and communication — with numerous named techs (Keith, Mitch, Keenan, Jim, Eric, Eli, and others) earning specific commendations across dozens of reviews. Experience and technical knowledge scores are also solid, with multiple reviewers noting accurate diagnoses, thorough inspections, and skilled workmanship. Project completion is generally positive, with most jobs described as completed efficiently and on time, though a handful of reviews describe abandoned work, a weekend emergency with no available response, and a situation where a repair failed to resolve the underlying issue requiring multiple return visits. Pricing is the most significant drag on the overall score — a meaningful cluster of negative reviews explicitly calls out charges that were 3–5x market rate, non-itemized quotes, unexpected consultation fees, and a disputed service contract that failed to deliver promised discounts. The WW Score of 74.2 reflects a company with genuinely strong field staff but a pricing and billing model that generates recurring distrust. Read less