American Backflow and Plumbing Services

American Backflow Services presents a deeply mixed picture across its review history. Professionalism scores are dragged down significantly by a no-show incident across two appointments, an aggressive driving complaint, a deeply troubling report of scheduling a service with a dying hospice patient and refusing to waive the charge, and a technician who left without knocking or calling when he could... Read more

American Backflow Services presents a deeply mixed picture across its review history. Professionalism scores are dragged down significantly by a no-show incident across two appointments, an aggressive driving complaint, a deeply troubling report of scheduling a service with a dying hospice patient and refusing to waive the charge, and a technician who left without knocking or calling when he couldn't locate a device. These serious failures offset genuine praise for courteous, on-time technicians like Owen and Ryan. Project completion similarly suffers from the no-show pattern, the abandoned backflow test with no follow-up for nearly two months, and the hospice billing incident, though positive reviews do describe efficient, thorough work when service was actually delivered. Pricing feedback is modestly positive, with mentions of competitive and reasonable rates, but the sample is small. Experience scores are supported by specific praise for skilled technicians who solved problems others could not, though the pattern of operational failures limits confidence in consistency. Read less