AACT Plumbing

Nathan receives consistently strong marks for responsiveness, communication, and punctuality across the majority of reviews, which drives the professionalism score upward. Pricing is generally described as fair and reasonable by multiple reviewers, though one reviewer noted the $180 call-out fee was not the cheapest available. Project completion and experience scores are meaningfully dragged down ... Read more

Nathan receives consistently strong marks for responsiveness, communication, and punctuality across the majority of reviews, which drives the professionalism score upward. Pricing is generally described as fair and reasonable by multiple reviewers, though one reviewer noted the $180 call-out fee was not the cheapest available. Project completion and experience scores are meaningfully dragged down by a detailed 1-star review describing serious workmanship failures on a large restoration project — including drilling into a self-installed gas line, an incorrectly installed soaking tub, and an unleveled shower pan — resulting in over $10,000 paid with additional costs to fix his mistakes. A separate 3-star review also flags a knowledge gap with American Standard fixtures, where Nathan declined to work on the product despite being informed of the brand in advance. The combination of these two substantive negative reviews introduces real doubt about technical reliability on complex or unfamiliar jobs, warranting conservative scores in experience and project completion. Read less