Vail Plumbing

This contractor demonstrates significant and consistent performance issues across multiple dimensions. Professionalism is severely compromised by documented no-shows, lack of callbacks, and reported rude/abusive behavior toward clients. Project completion is undermined by incomplete problem diagnosis (failed to use camera equipment when requested), temporary fixes that failed within months, and re... Read more

This contractor demonstrates significant and consistent performance issues across multiple dimensions. Professionalism is severely compromised by documented no-shows, lack of callbacks, and reported rude/abusive behavior toward clients. Project completion is undermined by incomplete problem diagnosis (failed to use camera equipment when requested), temporary fixes that failed within months, and refusal to honor warranty work. Pricing concerns include overcharging, unauthorized fixture orders, and poor value relative to work quality. The single positive review from 2021 is substantially outweighed by three negative reviews spanning 2012–2018, with the most recent substantive complaint being 6+ years old. The contractor's technical approach appears inadequate for complex diagnostics. Read less