Accurate Plumbing Solutions

Accurate Plumbing and Electrical Solutions has a broadly positive review base, with many customers praising friendly, professional technicians and reasonable pricing. However, a meaningful cluster of 1-star reviews describes serious quality failures — including a dangerous gas leak after a water heater install, a snake left lodged in a drain and charged for as fixed, incomplete drain clearing, h... Read more

Accurate Plumbing and Electrical Solutions has a broadly positive review base, with many customers praising friendly, professional technicians and reasonable pricing. However, a meaningful cluster of 1-star reviews describes serious quality failures — including a dangerous gas leak after a water heater install, a snake left lodged in a drain and charged for as fixed, incomplete drain clearing, hidden charges, and a refusal to honor warranty callbacks — which significantly temper the scores across all dimensions. Project completion is the most penalized dimension, as multiple reviews describe work that was not properly finished, not followed through on, or required a second company to correct. Professionalism scores are pulled down by reports of rude customer service representatives, failure to return calls, and deceptive scheduling practices. Several reviewers explicitly note that the company has declined in quality in recent years compared to its earlier reputation, which is a meaningful signal given the date range of reviews spanning 2012 to 2025. Read less