Positive Plumbing

Positive Plumbing has a deeply mixed record across all four dimensions. Professionalism is significantly undermined by multiple reviews citing failure to return calls, a technician becoming belligerent with a customer, and a no-callback on an urgent leak — though several positive reviews praise friendliness, communication, and reliability. Pricing is similarly split: some reviewers found prices ... Read more

Positive Plumbing has a deeply mixed record across all four dimensions. Professionalism is significantly undermined by multiple reviews citing failure to return calls, a technician becoming belligerent with a customer, and a no-callback on an urgent leak — though several positive reviews praise friendliness, communication, and reliability. Pricing is similarly split: some reviewers found prices very competitive, while one review documented a charge of $325 for work an electrician quoted at $75, and another noted a quote that doubled on a second visit with no clear explanation. Project completion is a notable concern, with at least two reviews describing abandoned follow-through after initial diagnosis, and one detailed account of a bathtub installation left unlevel, with a drain off-center and improper fittings used. Experience scores moderately, with some reviewers praising technical knowledge and problem-solving (slab leak diagnosis, old plumbing expertise), but the detailed bathtub installation failure — including use of a gas-line fitting on a water line and unnecessary structural damage — raises serious workmanship concerns. The reviews span from 2006 to 2023, and the most recent reviews (2019–2023) skew more negative, suggesting a possible decline in service quality over time. Read less