RG Smith Electric & Plumbing

R.G. Smith Electric and Plumbing has a strong base of satisfied customers who consistently praise responsive scheduling, friendly staff, and solid technical workmanship across both electrical and plumbing services. However, the review set contains a notable cluster of 1-star reviews from May 2018 alleging billing fraud, technicians idling on phones for hours, and charging for work never performed ... Read more

R.G. Smith Electric and Plumbing has a strong base of satisfied customers who consistently praise responsive scheduling, friendly staff, and solid technical workmanship across both electrical and plumbing services. However, the review set contains a notable cluster of 1-star reviews from May 2018 alleging billing fraud, technicians idling on phones for hours, and charging for work never performed — these are serious and specific complaints that significantly drag down professionalism and pricing scores. A separate 2022 review corroborates overbilling concerns with detailed specifics, and a 2022 review describes being ghosted after providing project specs, indicating follow-through failures. While more recent reviews (2022–2025) trend positively, the volume and specificity of the negative billing complaints cannot be dismissed and materially reduce confidence in pricing transparency and project completion reliability. Read less