Bryan Young Plumbing

Bryan Young Plumbing has a strong base of loyal, long-term customers who consistently praise individual technicians like Kyle, Robert, and Rusty for punctuality, friendliness, and technical competence. However, the review set contains several serious negative reviews that cannot be dismissed: one describes a roughed-in plumbing disaster requiring a full redo after $10,000 spent, another documents ... Read more

Bryan Young Plumbing has a strong base of loyal, long-term customers who consistently praise individual technicians like Kyle, Robert, and Rusty for punctuality, friendliness, and technical competence. However, the review set contains several serious negative reviews that cannot be dismissed: one describes a roughed-in plumbing disaster requiring a full redo after $10,000 spent, another documents a sump pump installation with multiple code-level deficiencies, and others cite poor communication, no-shows, and overcharging. Pricing feedback is mixed — several reviewers call prices fair or reasonable, while others felt overcharged for simple jobs. Project completion is the most concerning dimension, with credible accounts of abandoned or incomplete work, failed callbacks, and jobs requiring correction by other contractors. The overall picture is a company capable of excellent service but with a meaningful and documented history of serious failures. Read less