A and B Septic Service

A&B Septic demonstrates generally strong professionalism in the field — technicians are frequently described as communicative, punctual, patient, and knowledgeable — but this is meaningfully offset by a serious complaint about an office manager being rude and dismissive during a billing dispute. Pricing received mixed signals: two reviews praised fair pricing, one noted a resolved overcharge, ... Read more

A&B Septic demonstrates generally strong professionalism in the field — technicians are frequently described as communicative, punctual, patient, and knowledgeable — but this is meaningfully offset by a serious complaint about an office manager being rude and dismissive during a billing dispute. Pricing received mixed signals: two reviews praised fair pricing, one noted a resolved overcharge, and one detailed hidden/unpublished fees and a refund dispute, pulling the score down considerably. Project completion is the most concerning dimension: one reviewer explicitly states the company falsely advertises repair capabilities, that attempted repairs failed, and that the company would not make it right — a significant red flag that drags the otherwise positive completion signals downward. Experience scores moderately well, with technicians praised for knowledge and problem-solving, though the failed repair complaint introduces doubt about the depth of technical capability beyond basic pumping services. Read less