Torch Service Company

Torch Service Company demonstrates strong professionalism and project completion across a large sample of recent reviews (52 and 48 mentions respectively), with consistent praise for punctuality, communication, friendliness, and thorough workmanship. Technical expertise is well-documented with 35 mentions of skilled diagnostics and quality repairs. However, pricing emerges as a notable weakness wi... Read more

Torch Service Company demonstrates strong professionalism and project completion across a large sample of recent reviews (52 and 48 mentions respectively), with consistent praise for punctuality, communication, friendliness, and thorough workmanship. Technical expertise is well-documented with 35 mentions of skilled diagnostics and quality repairs. However, pricing emerges as a notable weakness with 13 mentions revealing significant customer dissatisfaction—multiple reviews cite excessive hourly rates ($200+), unexpected fuel charges, and perceived overpricing for emergency services. Several older negative reviews (2011–2023) allege incomplete work, warranty issues, and aggressive upselling, which temper overall confidence despite the overwhelmingly positive recent trend (2024–2025). Read less