Preston’s Plumbing

Preston's Plumbing has a deeply mixed record across all four dimensions. Professionalism is the most contested area: multiple positive reviews praise friendliness, responsiveness, and same-day service, but three negative reviews describe a hot-headed owner, exploitation of an elderly customer, and leaving a job site dirty with floor damage. Project completion is similarly split — several reviews... Read more

Preston's Plumbing has a deeply mixed record across all four dimensions. Professionalism is the most contested area: multiple positive reviews praise friendliness, responsiveness, and same-day service, but three negative reviews describe a hot-headed owner, exploitation of an elderly customer, and leaving a job site dirty with floor damage. Project completion is similarly split — several reviews confirm quick, thorough work, but two significant negative reviews describe incomplete jobs (bathroom not snaked, bathtub drain left unconnected, hot water not hooked up) and one describes a disputed diagnosis that a second plumber contradicted. Pricing has mostly positive signals, with multiple reviewers citing affordability and one noting a competitor overcharged by more than triple, though the elderly-customer billing complaint tempers this. Experience scores moderately — skilled work is praised in several reviews, but the misdiagnosed broken line and the multiple unfinished plumbing connections in the renovation job are serious technical red flags. Read less