Find Nearby Plumbers In Tulsa, Oklahoma

Choice Plumbing demonstrates exceptional performance across all four dimensions with consistently high scores driven by extensive positive feedback. Professionalism is the strongest dimension (95.5), with reviewers repeatedly praising punctuality, courteous demeanor, clear communication, and respectful behavior. Pricing scores 92.0, with numerous mentions of fair, competitive, and reasonable rates with transparent quotes and no hidden charges. Project completion scores 93.8, reflecting reliable same-day or next-day service, thorough work, and follow-through on commitments. Experience scores 94.2, with reviewers consistently highlighting technical knowledge, skilled workmanship, problem-solving ability, and the ability to identify issues others missed. The WW Score of 94.2 reflects a highly trustworthy contractor with strong execution across all service dimensions.

• Two negative reviews (1-star ratings from 2017-04-05 and 2015-09-23) represent only 1.3% of total reviews and describe isolated incidents (missed appointment/callback failure and recurring problem requiring re-service). These are statistically insignificant outliers.
• Multiple reviews with minimal or no text content (empty reviews, 'unknown', single punctuation marks) total approximately 8 reviews. These do not materially affect scoring as they provide no substantive data.
• One review from 2011-11-16 describes a no-show appointment with poor follow-up communication, suggesting potential historical operational issues that may have been resolved given the overwhelmingly positive recent reviews (past 3 years).
• Review dates span from 2011 to 2025, with the vast majority (approximately 85%) from 2015 onward and approximately 70% from 2018 onward. Recent reviews (past 12 months) are uniformly 5-star with detailed, specific praise, indicating sustained high performance.
• No evidence of fake review patterns detected. Reviews demonstrate varied, specific details about different technicians (Mark, Kevin, Manuel, Frank, John, Dan, Paul, Brian, Matt), different job types, and authentic customer concerns and solutions. Language varies naturally across reviews.

This WW Score of 94.2 is highly reliable and should be trusted substantially. It is based on 151 total reviews with 149 usable for analysis, all four dimensions have HIGH confidence (5+ mentions each, with 89-127 mentions per dimension), recent reviews (past 12 months) are uniformly positive and detailed, and the two negative reviews represent isolated historical incidents that do not reflect current operations. The contractor demonstrates consistent excellence across professionalism, pricing, project completion, and experience.

Maximum Plumbing demonstrates exceptional performance across all four dimensions with consistently high scores driven by extensive positive feedback. Professionalism is the strongest dimension (94.5), with 142 mentions highlighting punctuality, responsiveness, politeness, and professional attitude. Project completion scores 92.8 based on 127 mentions, reflecting reliable job completion, timely delivery, and follow-through on callbacks. Pricing scores 91.0 from 89 mentions, with customers consistently praising fair, transparent, and competitive quotes with no hidden charges. Experience scores 93.2 from 98 mentions, demonstrating strong technical knowledge, quality workmanship, and problem-solving ability. The company benefits from long-term customer relationships and repeat business, indicating sustained quality.

• Three negative reviews (1-star ratings) identified: one from 2022-12-15 describing improper auger technique and wall damage; one from 2021-05-12 regarding lack of follow-up on estimate after $85 diagnostic fee; one from 2021-02-18 alleging improper water heater installation causing flooding and subsequent non-responsiveness. These represent 1.7% of total reviews and are substantially outweighed by positive feedback.
• One 3-star review (2021-03-26) noted excessive pricing on a water supply shut-off valve ($60 for valve with no labor), though the business owner reportedly resolved this issue.
• One 4-star review (2022-03-17) provided positive feedback but with slightly lower confidence than 5-star reviews.
• One 4-star review (2018-12-10) mentioned good service but did not elaborate extensively.
• One 4-star review (2017-09-30) stated 'He is just is hard to get a hold of,' suggesting occasional communication challenges.
• Recency analysis: Approximately 65% of reviews are from 2023-2025 (past 2 years), indicating strong recent performance. Older reviews (pre-2020) show consistent quality but represent smaller sample. No evidence of fake review patterns detected; reviews contain specific details, varied language, and authentic customer experiences across different service types.

This WW Score of 93.2 is highly reliable, based on 176 reviews with substantial mentions across all four dimensions (89-142 per dimension), all achieving HIGH confidence. The score reflects genuine customer satisfaction with minor exceptions (3 negative reviews representing 1.7% of total), strong recency weighting toward 2023-2025 reviews, and consistent positive feedback across diverse service types and customer profiles. The company demonstrates sustained excellence in professionalism, pricing fairness, project completion, and technical expertise.

Cross Plumbing receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — reviewers consistently praise punctuality, cleanliness, communication, and courteous attitude across decades of reviews. Pricing is frequently described as fair, reasonable, and competitive, with multiple reviewers explicitly noting they were not overcharged and one reviewer highlighting a significant savings versus a competitor's quote. Project completion scores are strong, with numerous reviews confirming same-day or next-day resolution, follow-through on callbacks, and jobs finished cleanly — though one negative review alleges an unfixed leak and a $850 charge, which moderately tempers this dimension. Experience and workmanship are well-documented across a wide variety of job types including slab leaks, repiping, water heaters, gas lines, and drain work, with reviewers frequently citing technical knowledge and problem-solving ability. Two negative reviews — one alleging unlicensed contractor status, shoddy work, and disrespect, and one citing no callback — prevent a higher score and are factored into the overall assessment.

• One 1-star review (2024-08-05) makes a serious allegation: the reviewer claims Cross Plumbing is an unlicensed contractor, failed to fix a leak, charged $850 for incomplete work, used old parts, and became disrespectful after being hired. This is a significant flag and could not be verified from reviews alone. Prospective customers should independently verify licensing status.
• One 1-star review (2021-09-04) reports that multiple calls and messages were left with no response, indicating a potential responsiveness failure.
• A large cluster of reviews dated 2025-03-10 (approximately 10 reviews posted on the same date) raises a mild fake review flag. While the content varies and includes specific details, the identical posting date is unusual and may indicate a coordinated review campaign. Confidence is not significantly reduced given the specificity of most entries, but this pattern is noted.
• One review (2015-11-18) appears to reference a different geographic location (Midtown Tulsa / South Tulsa), which may indicate a misattributed review or a different Cross Plumbing entity. This review was included in analysis but treated with lower weight.
• One review consists only of the letter 'a' with a 5-star rating (2014-06-26) and contains no usable data. It was excluded from scoring.
• The majority of reviews are recent (2021–2025), which increases reliability. Older reviews (2012–2019) are consistent in tone and were given lower weight per recency rules.
• All scored reviews are 5-star with the exception of two 1-star reviews and one 4-star review. The near-universal 5-star pattern is noted, though the volume, specificity, and variety of reviewer backgrounds (property managers, HOA representatives, long-term customers) lend credibility to the overall positive trend.

This WW Score is based on a large volume of reviews spanning over a decade, with strong recency weighting and high mention counts across all four dimensions, making it one of the more reliable scores possible — however, the unresolved 1-star allegation of unlicensed work and a failed repair introduces meaningful uncertainty that prospective customers should independently investigate before hiring.

Maston's Plumbing demonstrates consistently strong performance across all four dimensions. Professionalism is exceptionally evident with rapid response times (under 5-10 minutes in emergency cases), courteous staff, and thorough cleanup. Project completion is reliable with jobs finished efficiently and completely, including follow-up education and preventive advice. Pricing is fair and transparent, with customers noting reasonable rates despite slightly higher repair costs offset by service value. Technical expertise is demonstrated through skilled diagnostics, quality workmanship, and knowledgeable explanations to customers. All 11 reviews are recent (within past 2 years, with 9 from 2024), providing strong current-state confidence.

• All 11 reviews are 5-star or 4-star ratings with no negative reviews—this is statistically unusual and warrants caution. However, reviews contain specific details (names: Chris, Sam, Cale; specific issues: frozen pipes, water leaks, gas log fireplaces; specific actions: cleanup, explanations), which reduces suspicion of fake reviews.
• Review from 2022 is notably older than the rest; 10 of 11 reviews are from 2024, indicating strong recent performance but limited historical data.
• No reviews mention any negative experiences, delays, or unresolved issues—absence of critical feedback could indicate selection bias (only satisfied customers reviewed) rather than perfect service.

This WW Score of 89.2 is highly reliable given the HIGH confidence across all dimensions supported by 5+ mentions each and recent review dates. However, the absence of any critical feedback and 100% positive rating distribution suggests potential selection bias; the true score may be slightly lower if dissatisfied customers are underrepresented in the review pool.

Trails End Plumbing demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised with mentions of punctuality, courteous demeanor, clean appearance, and responsive communication from multiple team members (Frank, Ashley, AJ, James). Pricing receives strong marks with explicit mentions of fair, reasonable, and transparent rates without overcharging or hidden fees. Project completion is evidenced by successful resolution of complex plumbing issues, quick scheduling, and thorough follow-through. Experience is highlighted through technical expertise, problem-solving ability, and skilled workmanship across 7+ years of customer relationships. The company's integrity and ethical practices are repeatedly emphasized.

• All 8 reviews are 5-star ratings with no negative feedback or critical comments, which is statistically unusual and warrants caution
• Review dates span 2016–2023 with a concentration in 2022–2023, suggesting potential selection bias toward satisfied long-term customers
• No reviews mention any service failures, delays, or unresolved issues, which is atypical for a plumbing contractor with 7+ years of operation
• Language patterns show consistent praise structure but with sufficient specificity (names, situations, technical details) to suggest genuine reviews rather than fabricated content

This WW Score of 89.2 is based on high-confidence data across all dimensions, but the absence of any critical feedback and the all-5-star distribution suggest this sample may not be fully representative of the contractor's complete customer experience; scores should be considered reliable for satisfied customers but may not reflect experiences of dissatisfied clients who did not leave reviews.

Abstract Plumbing, led by Jess, receives consistently strong marks across all four scored dimensions from all nine reviewers. Professionalism is the standout dimension, with every reviewer noting punctuality, responsiveness, friendly communication, and above-and-beyond behaviors such as removing shoes before entering a home, cleaning up work areas, and educating customers on underlying issues. Pricing is praised broadly as reasonable and fair, with one reviewer explicitly contrasting Abstract's quote favorably against a competitor's $5,000 estimate, and another noting Jess did not charge an outrageous fee for urgent holiday service. Project completion is also very strong, with all jobs described as fully resolved, often same-day or next-day, including emergency and holiday calls. Experience scores slightly lower than the other dimensions only because the review set, while uniformly positive, is small and all five-star, which warrants a degree of conservatism per scoring rules.

• All 9 reviews are 5-star ratings with no negative or mixed feedback — this pattern warrants mild caution, though the reviews contain specific details, named individuals, described scenarios, and varied writing styles that reduce the likelihood of coordinated fake reviews.
• Review volume is low (9 total). Scores carry HIGH confidence due to mention counts meeting the threshold, but the absolute sample size limits broader generalizability.
• All reviews fall within a roughly 14-month window (April 2023 – December 2023), meaning no reviews are older than approximately 2 years from a late-2025 reference point. Recency is acceptable, though no reviews from 2024 or 2025 are present to confirm continued performance.

This WW Score is reasonably trustworthy given the specificity and variety of the reviews, but should be treated with moderate caution due to the small total review count of 9 and the absence of any critical or mixed feedback across the entire dataset.