Pacific Plumbing

Pacific Plumbing has a large and deeply mixed review record spanning over a decade. The majority of positive reviews praise individual technicians — particularly Blake, Tony, Dale, Jerry, Eddie, and Kit — for punctuality, friendliness, communication, and solid workmanship, often in the context of home warranty dispatches. However, a substantial minority of negative reviews (roughly 25–30% of... Read more

Pacific Plumbing has a large and deeply mixed review record spanning over a decade. The majority of positive reviews praise individual technicians — particularly Blake, Tony, Dale, Jerry, Eddie, and Kit — for punctuality, friendliness, communication, and solid workmanship, often in the context of home warranty dispatches. However, a substantial minority of negative reviews (roughly 25–30% of all reviews) describe serious failures: abandoned or incomplete work, incorrect installations (reversed hot/cold lines, failed city inspections), rude or hostile owner behavior, billing disputes involving charges for work not performed, and repeated no-shows. The pricing dimension is particularly polarized — some reviewers cite fair or below-market rates while others describe significant overcharging, lack of upfront quotes, and charges for materials not used. Project completion is similarly split, with multiple reviews describing jobs left unfinished, problems made worse, or follow-up calls ignored. The overall score reflects a contractor with genuine capable technicians but systemic issues in management, accountability, and consistency. Read less