Murray Electric & Plumbing

Murray Electric and Plumbing receives consistently strong marks for professionalism, with many reviewers citing punctuality, courteous technicians, and clear communication before and after work. However, pricing is a significant weak point: two detailed negative reviews describe predatory or opportunistic billing practices — one involving a $387/hr charge to retrieve a common part, and another a... Read more

Murray Electric and Plumbing receives consistently strong marks for professionalism, with many reviewers citing punctuality, courteous technicians, and clear communication before and after work. However, pricing is a significant weak point: two detailed negative reviews describe predatory or opportunistic billing practices — one involving a $387/hr charge to retrieve a common part, and another alleging a 5x markup over competitor quotes — which substantially drag down the pricing score despite several reviews praising reasonable or fair pricing. Project completion is generally positive, with most reviewers reporting work was finished thoroughly and efficiently, though one notable review describes technicians failing to locate a fault that the electric company found immediately for free, and one undated review explicitly states the requested work had not yet been completed. Experience scores moderately well, with multiple reviewers praising knowledgeable and skilled technicians, but the failed fault-location incident tempers confidence in technical consistency. Read less