Mr Plumber

This aggregated review set spans multiple businesses and individual operators all operating under or associated with the 'Mr. Plumber' name across different regions and time periods, making direct comparison difficult but revealing a deeply polarized reputation. Professionalism scores are dragged down significantly by a large volume of explicit complaints about rudeness, no-shows, broken appointme... Read more

This aggregated review set spans multiple businesses and individual operators all operating under or associated with the 'Mr. Plumber' name across different regions and time periods, making direct comparison difficult but revealing a deeply polarized reputation. Professionalism scores are dragged down significantly by a large volume of explicit complaints about rudeness, no-shows, broken appointments, and dismissive customer service — including multiple accounts of technicians yelling at customers, slamming doors, and hanging up on home warranty representatives. Pricing is the single most-criticized dimension, with dozens of reviewers citing charges 2x to 5x higher than competitors for identical work, non-itemized invoices, and aggressive upselling tactics; a minority of reviewers — particularly those dealing with individual operators like Oscar, Jeff, and Rick — praised fair and transparent pricing. Project completion suffers from a notable pattern of abandoned jobs, failed callbacks, work left incomplete for weeks or months, and instances where problems were made worse rather than fixed. Experience scores are moderate-positive, as many positive reviews do cite skilled diagnosis and quality workmanship from specific named technicians, but are offset by multiple accounts of misdiagnosis, incorrect parts installation, and damage caused during service. Read less