L & R Plumbing

Lloyd's plumbing service demonstrates strong technical competence and generally reliable project completion, with most customers praising his speed, knowledge, and friendliness. However, professionalism is significantly undermined by recurring issues with responsiveness, follow-through on callbacks, and punctuality (multiple instances of no-shows, late arrivals, and unreturned calls). Pricing is a... Read more

Lloyd's plumbing service demonstrates strong technical competence and generally reliable project completion, with most customers praising his speed, knowledge, and friendliness. However, professionalism is significantly undermined by recurring issues with responsiveness, follow-through on callbacks, and punctuality (multiple instances of no-shows, late arrivals, and unreturned calls). Pricing is a notable weakness, with multiple customers reporting unexpected cost increases, verbal estimates that don't match final bills, lack of written invoices, and aggressive billing practices. The service quality is inconsistent—excellent work on completed jobs contrasts sharply with poor communication and business practices that have damaged customer relationships. Read less