Keystone Plumbing

Keystone Plumbing demonstrates strong professionalism with consistent praise for punctuality, courtesy, and responsiveness across 9 reviews. Pricing is competitive and transparent, with multiple reviews highlighting fair rates and honest diagnostics. However, project completion is significantly impacted by one severe 1-star review from 2011 describing unauthorized work completion, poor communicati... Read more

Keystone Plumbing demonstrates strong professionalism with consistent praise for punctuality, courtesy, and responsiveness across 9 reviews. Pricing is competitive and transparent, with multiple reviews highlighting fair rates and honest diagnostics. However, project completion is significantly impacted by one severe 1-star review from 2011 describing unauthorized work completion, poor communication, and a resulting foundation leak that undermines confidence in follow-through and quality control. Experience and technical knowledge are well-documented across 6 reviews, with particular praise for diagnostic accuracy and problem-solving. The company's overall score reflects strong performance tempered by a critical failure in project management and customer consent. Read less