Hendrick Heat and Air

Hendrick Heat & Air demonstrates strong overall performance across all dimensions. The company excels in project completion (88/100) with consistent on-time service, quick response times, and follow-through on commitments. Experience scores well (85/100) with multiple mentions of knowledgeable technicians who solve problems efficiently and educate customers. Professionalism is solid (82/100) but t... Read more

Hendrick Heat & Air demonstrates strong overall performance across all dimensions. The company excels in project completion (88/100) with consistent on-time service, quick response times, and follow-through on commitments. Experience scores well (85/100) with multiple mentions of knowledgeable technicians who solve problems efficiently and educate customers. Professionalism is solid (82/100) but tempered by two significant negative incidents involving rude behavior and poor communication from staff, which notably detract from an otherwise positive reputation. Pricing is fair (80/100) with customers consistently noting reasonable costs and transparency, though one customer found initial pricing high. The company's strength lies in responsiveness and technical competence, though customer-facing professionalism requires attention. Read less