Harp Services

Harp demonstrates strong professionalism with punctual, courteous technicians who communicate well and maintain professional demeanor (78.5/100). However, pricing is a critical weakness, with numerous complaints about excessive service charges, diagnostic fees, inflated quotes, and lack of transparency—dragging the pricing score to 52.0/100. Project completion shows moderate performance with som... Read more

Harp demonstrates strong professionalism with punctual, courteous technicians who communicate well and maintain professional demeanor (78.5/100). However, pricing is a critical weakness, with numerous complaints about excessive service charges, diagnostic fees, inflated quotes, and lack of transparency—dragging the pricing score to 52.0/100. Project completion shows moderate performance with some callbacks honored and warranty work completed, but also instances of incomplete work and scheduling failures. Technical experience is solid with generally competent work, though several reviews cite misdiagnosis and incomplete problem-solving. The company's overall WW Score of 68.2 reflects a business that executes work professionally but undermines customer satisfaction through aggressive pricing practices. Read less