Gerred’s Plumbing

This contractor demonstrates severe deficiencies across multiple critical dimensions. Professionalism is critically weak, with consistent reports of rude behavior, missed appointments, no-shows, poor communication, and owner hostility toward customers. Project completion is equally problematic, with incomplete repairs, callbacks not honored, and quality issues (leaking faucets within 6 weeks, dang... Read more

This contractor demonstrates severe deficiencies across multiple critical dimensions. Professionalism is critically weak, with consistent reports of rude behavior, missed appointments, no-shows, poor communication, and owner hostility toward customers. Project completion is equally problematic, with incomplete repairs, callbacks not honored, and quality issues (leaking faucets within 6 weeks, dangerous water temperature hazard). Experience shows gaps in technical knowledge, with technicians admitting they don't know how to perform work. Pricing is the only relative bright spot with two mentions of reasonable/competitive rates, but this cannot offset the fundamental failures in service delivery and customer treatment. Read less