Custom Services Tulsa Heating Air and Plumbing

Custom Air has a mixed track record across these 5 reviews. Professionalism scores moderately — staff like Abby and Herman received genuine praise for responsiveness and follow-through on a holiday weekend, while other interactions involved technicians leaving equipment in unsafe or non-functional states after service visits. Pricing is a significant concern: one reviewer documented a near-$300 ... Read more

Custom Air has a mixed track record across these 5 reviews. Professionalism scores moderately — staff like Abby and Herman received genuine praise for responsiveness and follow-through on a holiday weekend, while other interactions involved technicians leaving equipment in unsafe or non-functional states after service visits. Pricing is a significant concern: one reviewer documented a near-$300 quote for a $25 part, and another paid a high installation price only to receive poor workmanship, dragging the pricing score down sharply. Project completion is inconsistent — one installation required excessive time and errors before completion, and one service call resulted in a technician damaging a circuit board and leaving without a fix. Experience scores reflect a wide variance: some techs demonstrated quick, competent diagnostics while others were described as 'highly incompetent' and left gas valves off after servicing furnaces. Read less