Charlie’s Rooter Service & Sewer Line Locating

Charlie's Rooter shows mixed performance across dimensions. Professionalism is supported by three reviews highlighting politeness, responsiveness, and helpfulness, though one 2021 review documents a significant communication failure and refusal to return for follow-up work. Pricing feedback is limited but positive in two reviews mentioning fair/reasonable rates and honesty. Project completion is t... Read more

Charlie's Rooter shows mixed performance across dimensions. Professionalism is supported by three reviews highlighting politeness, responsiveness, and helpfulness, though one 2021 review documents a significant communication failure and refusal to return for follow-up work. Pricing feedback is limited but positive in two reviews mentioning fair/reasonable rates and honesty. Project completion is the weakest dimension, with one detailed 2021 review describing abandonment of a scheduled callback and refusal to return despite customer willingness to pay. Experience/skill is consistently praised across three reviews for diagnostic ability and technical knowledge. The company appears to have strong technical capability but inconsistent follow-through and customer relationship management. Read less