Big C’s Plumbing Services

Every single review analyzed is a 1-star complaint, painting a consistently negative picture across all dimensions. Professionalism is the most heavily evidenced dimension and scores near the floor, with explicit reports of abusive phone behavior, poor communication, dismissive customer service, and alleged dishonesty in a court proceeding. Project completion fares only marginally better, with doc... Read more

Every single review analyzed is a 1-star complaint, painting a consistently negative picture across all dimensions. Professionalism is the most heavily evidenced dimension and scores near the floor, with explicit reports of abusive phone behavior, poor communication, dismissive customer service, and alleged dishonesty in a court proceeding. Project completion fares only marginally better, with documented failures including a technician returning twice without resolving a water leak and a separate reviewer describing an inability to diagnose the problem they were paid to find. Pricing concerns were raised in two reviews, including an unexplained $35 price increase between identical jobs and allegations of deceptive billing practices. Experience scores low based on the inability to fix a leak on the first visit and failure to identify a leak at all in another case. One reviewer also explicitly alleges the purchase of over 100 fake reviews to artificially inflate the company's online reputation. Read less