Overview of Company Customer Sentiment Analysis in May
This contractor's review history is deeply mixed and spans a very wide date range (2006–2018), making it difficult to establish a reliable current performance picture. Professionalism scores moderately due to several mentions of punctuality and friendliness, but are significantly dragged down by a no-show with no call in 2018 and a pattern of poor communication in negative reviews. Project compl... Read more
This contractor's review history is deeply mixed and spans a very wide date range (2006–2018), making it difficult to establish a reliable current performance picture. Professionalism scores moderately due to several mentions of punctuality and friendliness, but are significantly dragged down by a no-show with no call in 2018 and a pattern of poor communication in negative reviews. Project completion is the most damaging dimension: multiple reviews describe unfinished work, serious installation errors (blocked drains, missing p-traps, misaligned tiles), and at least one instance where a customer had to hire others to correct the contractor's mistakes. Experience scores low-to-moderate because while a few older reviews praise skill and problem-solving, the more detailed negative reviews describe fundamental workmanship failures across multiple trades. Pricing receives a middling score as one reviewer noted it would have been fair had the work been done correctly, and one positive review praised reasonable pricing. Read less