Advantage Plumbing Heating and Cooling

This contractor's reviews paint a deeply negative picture across nearly every dimension. Professionalism is severely damaged by repeated accounts of late arrivals, no-call-backs from management, a service manager yelling and cursing at a customer, and technicians requiring Facetime guidance from supervisors to perform basic work. Pricing is a dominant complaint across six of seven reviews, with cu... Read more

This contractor's reviews paint a deeply negative picture across nearly every dimension. Professionalism is severely damaged by repeated accounts of late arrivals, no-call-backs from management, a service manager yelling and cursing at a customer, and technicians requiring Facetime guidance from supervisors to perform basic work. Pricing is a dominant complaint across six of seven reviews, with customers reporting no upfront quotes, bills far exceeding expectations, and parts marked up four to five times retail price. Project completion is also critically poor, with multiple reviews describing abandoned jobs, work left unfinished, and a customer being dropped from the schedule days before a long-awaited appointment. The one positive data point — a follow-up review where the company made amends after a complaint — slightly lifts the score above the floor but does not meaningfully offset the volume and severity of negative feedback. Read less