About Plumbing

The overwhelming majority of reviews praise professionalism, friendliness, and communication across multiple technicians and companies represented in this dataset, driving a solid professionalism score. However, pricing is the weakest dimension: while many reviewers cite fair or competitive pricing, a meaningful cluster of negative reviews specifically allege deceptive upselling, charges exceeding... Read more

The overwhelming majority of reviews praise professionalism, friendliness, and communication across multiple technicians and companies represented in this dataset, driving a solid professionalism score. However, pricing is the weakest dimension: while many reviewers cite fair or competitive pricing, a meaningful cluster of negative reviews specifically allege deceptive upselling, charges exceeding quotes, and prices that felt exploitative — particularly from Rooter Hero-associated reviews — pulling the pricing score down significantly. Project completion scores well overall, with many reviews confirming jobs were finished thoroughly and promptly, but several negative reviews describe work left incomplete, recurring problems after service, and jobs done poorly requiring a second contractor. Experience scores moderately high, supported by consistent praise for technical knowledge and problem-solving, though a handful of reviews describe incompetent or lazy workmanship that undermines full confidence. The WW Score of 79.2 reflects a generally capable and professional operation tempered by recurring and credible complaints about pricing transparency and occasional workmanship failures. Read less