A Ok Plumbing

The review set is heavily dominated by negative experiences spanning multiple years, with serious recurring complaints across all four dimensions. Professionalism scores are dragged down sharply by documented incidents of rudeness, sexist remarks from a technician, failure to return calls, and unprofessional appearance, offset only slightly by a handful of older positive reviews praising politenes... Read more

The review set is heavily dominated by negative experiences spanning multiple years, with serious recurring complaints across all four dimensions. Professionalism scores are dragged down sharply by documented incidents of rudeness, sexist remarks from a technician, failure to return calls, and unprofessional appearance, offset only slightly by a handful of older positive reviews praising politeness and punctuality. Project completion is the most damaging dimension: multiple reviews describe abandoned work, unresolved repairs, ignored warranty callbacks, and jobs left incomplete — including a raw sewage pit left unaddressed and a hot water heater improperly installed. Pricing concerns include a charge of $125 for an unrequested repair that diagnosed the problem incorrectly, and a $220 charge that left a customer still without water. Experience scores reflect a mixed but mostly negative picture, with one technician documented as needing phone guidance during a job and another failing to locate an accessible clean-out that the homeowner found via a quick internet search. The two positive reviews — one from 2024 and two from 2012–2013 — provide some upward pressure but are insufficient to offset the volume and severity of negative evidence. Read less